Privacy Policy

Scope

This Privacy Policy outlines how First Light Beacon collects, uses, manages, and discloses information gathered from users (referred to as "Members") of our membership platform. This policy applies to First Light Beacon and all services and courses offered through the platform.

Information Collected Through First Light Beacon

In addition to the membership-platform information described in the published policy above, we may collect the following information when you use First Light Beacon websites, software, assessments, support channels, and related services:

• Contact and lead information: Your name, email address, telephone number, and information you choose to include in a demo request, assessment, support request, or other communication.
• Assessment information: Your assessment answers, resulting score or trader-level classification, and the contact details submitted with the assessment.
• Account and subscription information: Account identifiers, membership status, plan, entitlement, purchase status, renewal status, and related records received from Whop or our account systems. Payment-card details are entered with the checkout provider; we do not directly receive or store your full card number through this website.
• Technical and usage information: Internet Protocol address, browser and device information, requested pages, timestamps, referring pages, diagnostic logs, and security events produced when you use the website or connected services.
• Communications: Messages and files you send to customer support, email, community, or scheduling channels.

Cookies and Similar Technologies

We use cookies and similar browser storage that are necessary to provide sign-in sessions, protect forms from unauthorized requests, remember limited service state, and maintain security. Third-party checkout, scheduling, video, font, or analytics services may use their own cookies or similar technologies when you load or interact with those services. You can control cookies through your browser, although disabling necessary cookies may prevent sign-in or other features from working.

How We Use Website and Service Information

We may use the information described in this policy to operate and secure the website and software; authenticate accounts and confirm entitlements; provide assessment results; process, administer, and support subscriptions; schedule demonstrations; answer questions; deliver updates and support; diagnose reliability or security problems; improve our services; enforce our terms; and comply with applicable legal obligations.

Service Providers and Embedded Services

We use service providers to perform work on our behalf. Depending on the feature you use, these may include Whop for checkout, accounts, and subscription administration; Zoom for demonstration scheduling or meetings; YouTube for embedded video; Soro for blog content generation, publication, and delivery; Google for hosted fonts and, when enabled, analytics or tag services; and providers that support hosting, infrastructure, email delivery, customer support, security, and diagnostics. These providers may process information under their own privacy notices and terms.

We may also disclose information when reasonably necessary to comply with law or legal process, protect rights and safety, investigate fraud or security incidents, or complete a financing, reorganization, sale, or transfer involving all or part of the business. We do not sell personal identification information as described in the published policy.

Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction and support records, resolving disputes, enforcing agreements, and meeting legal, accounting, or security obligations. Retention periods vary by record type and provider.

We use administrative, technical, and organizational safeguards intended to protect information. No website, network, transmission, or storage system can be guaranteed to be completely secure, and we cannot promise absolute security.

Your Choices and Privacy Rights

You may choose not to provide optional information, unsubscribe from marketing email using the instructions in the message, and manage supported subscription or account settings through the applicable account provider. Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction concerning certain personal information, or to object to certain processing. These rights may be subject to legal exceptions and verification of your request.

Children

First Light Beacon services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information, please contact us so we can review the matter.

International Processing

Our company and service providers may process information in the United States and other countries. Privacy and data-protection laws in those locations may differ from those where you live.

Personal Identification Information

We may collect personal identification information from Members through various interactions, such as when they enroll in a membership, sign up for our newsletter, or participate in other services, activities, or features provided by First Light Beacon. Members are welcome to access the platform anonymously, and personal information will only be collected if voluntarily submitted by the Member. While Members may choose not to provide personal information, this may limit their ability to engage fully in certain aspects of the platform.

How We Use Collected Information

First Light Beacon may collect and utilize personal identification information for the following purposes:

• To Enhance Customer Support: Information provided by Members allows us to respond more effectively to inquiries, support requests, and customer service needs.
• To Personalize User Experience: We may use aggregated information to better understand how Members interact with the platform and tailor our services accordingly.
• To Send Periodic Updates: Email addresses provided by Members may be used to share information regarding their orders, respond to inquiries, or send updates on First Light Beacon's services.

Sharing Your Personal Information

First Light Beacon does not sell, trade, or rent any personal identification information provided by Members to third parties.

Third-Party Websites

Members may encounter advertisements or links within the First Light Beacon platform that connect to third-party websites, such as those of partners, suppliers, advertisers, or sponsors. We do not control the content or links appearing on these external websites and are not responsible for their practices. These third-party websites may have their own privacy policies and terms of use, which Members are encouraged to review. Any interactions with external sites are subject to the respective site's policies.

Changes to This Privacy Policy

First Light Beacon reserves the right to modify this Privacy Policy at any time. We encourage Members to review this page periodically for any updates. By continuing to use the platform after changes are posted, you acknowledge and accept the updated Privacy Policy.

Acceptance of These Terms

By enrolling in First Light Beacon's membership platform, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please refrain from enrolling. Your continued participation after any changes to this Privacy Policy constitutes your acceptance of those modifications.

Contact Us

For privacy questions or requests, email support@firstlightbeacon.com. Please do not send payment-card numbers, account passwords, or other highly sensitive credentials by email.